PRIVACY POLICY

 

 

 Purpose of the  policy

This Privacy Policy describes how your personal information is collected, used, and/or shared when you visit or make a purchase from www.byoubestbuys.co.za (the “Site”) in terms of applicable privacy legislation.

The primary objective of this Policy is to ensure that BYou Best Buys processes Personal Information (as defined below) in a responsible manner that demonstrates its commitment to upholding your right to privacy.

Personal information that we collect

    • Device Information
      • Upon visiting and/or browsing the Site, we may automatically collect certain information about the following (collectively referred to as “Device Information”):
        • By using this site, you represent that you are at least the age of majority in your state or province of residence and that you have given us consent to allow any of your minor dependents to use this site.
        • the individual web pages or products that you view, what websites or search terms referred you to the Site; and
      • Device Information is collected using the following technologies:
        • “Cookies” – data files that are placed on your device or computer and often include an anonymous unique identifier. You are always free to disable cookies.
        • “Log files” – files that track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
        • “Web beacons”, “tags”, and “pixels” – electronic files that record information about how you browse the Site.
      • Order Information

When purchasing via the Site, or attempting to do so, we collect your name, billing address, shipping address, email address, and phone number (collectively “Order Information”).

  • Personal Information

Any reference to “Personal Information” in this Privacy Policy refers to both Device Information and Order Information.

How we use your personal information

    • Order Information

Order Information is used to:

  • fulfil any orders placed through the Site (including processing of payment information, shipping arrangements, and furnishing you with invoices and/or order confirmations);
  • screen our orders for potential risk or fraud; and
  • provide you with information or advertising relating to our products or services, based on preferences you have shared with us.
  • Device Information

Device Information that is used to:

  • screen for potential risk and fraud (in particular, your IP address); and
  • to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns)

Sharing your Personal Information

    • Third-party sharing

We may share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site – to read how Google uses your Personal Information please visit https://www.google.com/intl/en/policies/privacy/, You can also opt out  https://tools.google.com/dlpage/gaoptout.

  • Compliance with laws and regulations

We may be obliged to share your Personal Information to comply with applicable laws and regulations or any legal process, or to otherwise protect our rights.

Behavioral advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Amendments to the policy

We reserve the right to modify this privacy policy and may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@byoubestbuys.co.za.

BANDS Trading Proprietary Limited t/a BYou Best Buys

83 Milner Road, Rondebosch, 7700, Cape Town.